A site,
1, the opening of prepared
City before the scene did not flow, steps, standards, leading to the city's field management to play the role of the fire brigade.
2, the lack of good training:
In the era of professional economy, it is very important for the management team to carry on the rational training, through training can improve the executive ability, to achieve the purpose of management efficiency.
3, the lack of a rational management process of
Some chain stores, different branches of the manager, service manager, chef, everyone is personality, each person is different, which fundamentally violates the uniform, according to the connotation of the chain operation of the unified process.
4, the lack of tour route
Many managers in the field of management, there is no route to their own patrol, and even sometimes become a leader in the operation, directly to the table, a dish, communicate with customers, this is a problem. Some people are superior management, such as employee and backseat driver, the psychological distance and physical distance.
5, menialjobs
Some managers not according to the trend of the business process and operation on duty patrol shop, even in the city site auxiliary work, which should be in the city before and after doing work, in the operating period do is not allowed.
6, on duty at the scene:
Management to grasp the assets of food and beverage companies, but also responsible for the customer to 100% satisfaction of the task and mission, must be in the field work. Not on duty at the scene itself, design and service design, the management of conflict. And if the manager is not at the scene, catering companies do not know, this shows that the management of enterprises has been a big problem.
